You can take comfort knowing that this toy comes with a 12 month limited warranty against material and mechanical defects and you do not need to pre-register your toy for a warranty.
Please note there are no cash refunds.
In order to receive a replacement for the product, please fill out the fields below, attach a copy of your receipt which is required for warranty claims and click submit. Once you submit the form, you will receive a confirmation on the next page, which will also be e-mailed to you.
If you send your product back to us, you can mail it without packaging in order to save on shipping costs. Please note though that customers are responsible for shipping costs to the manufacturer and Plaisir Adult Toys are not responsible for any lost or stolen products.
When we receive the item, your product will be replaced with the same item or similar. Should the product be out of stock or discontinued, we will contact you to let you know what your options are for a replacement.
If you have any questions prior to processing this warranty please submit your inquiry through the contact page.
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